CEO Casino Terms & Conditions — Detailed terms governing use of the platform

Welcome to CEO Casino. These Terms & Conditions ("Terms") govern the use of the CEO Casino platform and all its services. By registering at CEO Casino or using any of our services, you are considered to have fully agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using CEO Casino's services.

CEO Casino is a responsible gaming platform that provides entertaining online gaming services for users in Bangladesh. Our goal is to ensure a safe, fair, and enjoyable gaming environment for all members.

These Terms & Conditions apply to all registered and unregistered users of CEO Casino. By using the service, you confirm that you are legally capable of entering into a contract and that you are at least 18 years old.

CEO Casino reserves the right to modify these Terms & Conditions at any time, with or without reason. For significant changes, CEO Casino will provide notice via your registered email or on the platform. Continued use of the service following any changes will be considered your acceptance of the updated terms.

To register an account at CEO Casino, you must provide accurate and complete information. The following conditions must be met:

• You must be at least 18 years old.
• Each individual may open one account only. Multiple accounts from the same device, IP address, or payment method are strictly prohibited.
• Your name, date of birth, phone number, and address must be provided accurately.
• The account must be your own. Opening an account on behalf of someone else is prohibited.
• CEO Casino may request a copy of your national ID or passport when required.

Under CEO Casino's Terms & Conditions, if an account is opened with false information, CEO Casino reserves the right to close that account at any time and forfeit the balance.

CEO Casino supports the most popular mobile banking methods in Bangladesh. The key conditions for deposits are:

Funds deposited at CEO Casino may only be used for gaming purposes. Deposits made through third parties are strictly prohibited. Any deposit found to be in violation of CEO Casino's Terms & Conditions will be voided.

The following conditions must be met to withdraw from CEO Casino:

• Account verification (KYC) must be completed before submitting a withdrawal request.
• Minimum withdrawal amount is BDT 500.
• Wagering requirements must be met before any bonus funds can be withdrawn.
• Withdrawals may only be made to the same payment method used for the deposit.
• Withdrawals on verified accounts are typically processed within 5–15 minutes.
• CEO Casino reserves the right to suspend a withdrawal if suspicious activity is detected.

CEO Casino offers a wide range of bonuses and promotions. Under CEO Casino's Terms & Conditions, each bonus comes with its own specific terms. The general bonus conditions are:

• Each bonus has specific wagering requirements (typically 5x to 30x).
• Each bonus may only be claimed once, unless otherwise stated.
• Wagering requirements must be completed within a specified time after the bonus is credited.
• Not all games contribute equally to wagering requirements when playing with bonus funds.
• CEO Casino reserves the right to void any bonus if evidence of abuse is found.
• Promotional offers are subject to change or cancellation at any time.

The specific terms for CEO Casino's welcome bonus, cashback, free spins, or any other offers can be found in detail on the relevant promotions page. It is your responsibility to read those terms before claiming any bonus.

The following activities are strictly prohibited at CEO Casino and will result in account closure:

CEO Casino may temporarily suspend or permanently close an account under the following circumstances:

• In the event of a breach of these Terms & Conditions.
• Failure to provide information required for verification.
• If suspicious financial activity is detected.
• At the direction of law enforcement authorities.
• At the player's own request (voluntary self-exclusion).

Upon account closure, any valid balance (excluding bonuses) will be returned. However, if the account is closed due to a breach of Terms & Conditions, CEO Casino reserves the right to forfeit the entire balance.

CEO Casino accepts no liability for the following:

• Losses due to internet disconnection or technical errors.
• Losses resulting from sharing your account credentials with others.
• Normal gaming losses — game outcomes are entirely RNG-based.
• Damages arising from the use of third-party software or services.
• Service disruptions caused by events beyond CEO Casino's control.

CEO Casino makes every effort to provide uninterrupted service, but technical issues can arise at any time. In such cases, CEO Casino will work to resolve the problem as quickly as possible.

For any dispute with CEO Casino, please contact our customer support team first. The dispute resolution process under CEO Casino's Terms & Conditions:

• Step 1: Contact our customer support team via Live Chat.
• Step 2: The support team will review your issue within 24 hours.
• Step 3: Complex issues will be escalated to senior management.
• Step 4: A final decision will be communicated within a maximum of 7 business days.

CEO Casino's decisions are considered final and binding. However, we always strive to resolve every dispute in a fair and transparent manner.

For any questions or comments regarding these Terms & Conditions, please contact CEO Casino's support team: